
FAQs
Please read our frequently asked questions below to learn more about our processes. If you have any further queries, please click the button below to fill in our contact form.
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How do I choose the font for my ruler?
Using specialised software we design each product individually based on the font and finishes selected at checkout. We then use a CNC router to engrave these designs deeply into the timber providing a clean, professional finish and also ensures the customisation remains clear and legible over time. Finally, we sand all products by hand ensuring a smooth, polished appearance that will withstand years of use and become your family’s treasured keepsake.
What is the difference between a premium engraved, classic and school ruler?
All premium engraved rulers are designed and processed using a cnc router whilst the classic and school rulers are made using high quality permanent adhesive vinyl. The school ruler has cambered edges to give the aesthetic of a traditional old school ruler.
What is your shipping policy?
Measure My Tribe ships all large/bulky items (Family Charts) through Transdirect who ship through various companies including (not limited to) Couriers Please, Toll Priority and Allied Transit. Shipping of a Family Chart to anywhere across Australia.
Smaller items such as Baby Rulers, peg boards and small Home Décor Hangers are delivered through Australia Post and can be sent anywhere in Australia
Shipping is a flat rate of $22 per item purchased. If the incorrect shipping rate is selected at checkout, we will invoice you for shipping prior to dispatching your order.
All premium engraved rulers include postage (excluding country postcodes).
Shipping prices are subject to change. Customers will be notified in advance if shipping prices increase without prior warning.
Can I pick up my products?
Absolutely! And we won't even make you travel all the way to our farm.
We offer free pick up from Lot 39 Store & Cafe (39B Railway Terrace, Goomalling WA 6460) if you are local to the Wheatbelt or passing by!
How long will it take to receive my product?
Upon receipt of an order we aim to give a turnaround time of 3 weeks until your product is wrapped and shipped to it’s forever home. Want it faster? Time is often lost in the artwork generation phase, your prompt response to emails will ensure a faster leadtime!
In the lead up to Christmas, turnaround times maybe extended due to workload and volume of orders. Please be patient during these times, I’m a one woman show working hard to make sure your product is perfect for you.
What are the rulers made from?
All our products are made from Pine and varnished to the finish of your choice. The ruler markings are designed and printed here at Measure My Tribe HQ. All products are finished with 2 coats of gloss to ensure longevity of the product.